Frequently Asked Questions

lower level locker wine storage san diego

Feel free to get your wine at any time during our business hours

General Questions

Question: How do I get storage for my wine?
Answer: Fill out an application and return it to VSI to begin the process.

Question: Will VSI receive and store my wine for me from a winery or somewhere else?
Answer: VSI will receive your wine shipment, inspect it for damage, and store your wine in a holding locker. Nominal fee may apply.

Question: How long does it take to get my wine out of storage?
Answer: Wine is available for pick-up at any time during business hours. Requests for non-business hours pickup will be accommodated if possible. Fees may apply.

Question: What about power outages?
Answer: Technicians are on call 24 hours a day 365 days a year to restore power to VSI systems.

Question: Can my wine store ship directly to VSI?
Answer: Yes. VSI will accept any shipment and place it in a holding locker or your locker.

Insurance Questions

Question: Does VSI have insurance?
Answer: Yes.

Question: Does VSI insurance cover your wine?
Answer: No.

Question: Can you insure your wine collection through your homeowner’s or tenant’s insurance policy?
Answer: Yes.

Question: Can VSI assist in helping you purchase a separate insurance policy to cover your wine?
Answer: Yes.